Bringing your first shipment into the EU involves more than booking a carrier. Here's what actually needs to be in place before your container reaches the border.

1. Get an EORI Number

An Economic Operators Registration and Identification (EORI) number is required for any business importing into the EU. Without it, customs cannot process your shipment. Apply through your national customs authority before you ship — this can take a few days.

2. Classify Your Goods (HS Codes)

Every product has a Harmonized System (HS) code that determines the duty rate and any restrictions. Misclassifying goods is one of the most common causes of customs delays and fines.

3. Know Your Duties and VAT

Import duty depends on the HS code and country of origin. On top of duty, VAT is charged in the destination country. Some goods qualify for reduced or zero rates under trade agreements — worth checking before you commit to a price.

4. Prepare the Right Documents

At minimum: a commercial invoice, packing list, and bill of lading or airway bill. Depending on the goods, you may also need certificates of origin, safety declarations, or import licenses.

5. Choose a Customs Representative

You can clear customs yourself or appoint a representative (direct or indirect) to handle declarations on your behalf. For first-time importers, this is usually the simpler route.

How We Help

We guide you through each of these steps before your first shipment moves, and coordinate with customs brokers so nothing holds up your cargo at the border.